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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of The S

The S

April 18, 2025

5  out of  5
rating by The S
"Jair Meneses was very helpful and patient with my questions. He took the time to offer me different options as well as find me the best deal and provide space for me to process and make up my mind. I recommend him to any future prospects."
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Sierra

April 16, 2025

5  out of  5
rating by Sierra
"Sebastian was wonderful! Very professional and very attentive to any and all questions I had. I did have quite a few and he took the time to answer them all, which was something I appreciated. Very kind all around! 100/10!"
We responded:
"Thank you so much for sharing your experience with Sebastian! It's great to hear that he was able to address all your questions with professionalism and attentiveness. Your kind words and 5-star rating mean a lot to us. We’re glad to have been able to assist you and appreciate your feedback!"
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Hatzeny Lechuga

April 13, 2025

5  out of  5
rating by Hatzeny Lechuga
"Sebastian was able to help me with a renters policy super grateful for his help !!"
We responded:
"Thank you for sharing your positive experience with Sebastian! It's awesome to hear that he could assist you with your renters policy. Your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Hayden Graham

April 12, 2025

5  out of  5
rating by Hayden Graham
"Sebastian has been extremely helpful. I feel much more comfortable with him around!"
We responded:
"Thank you, Hayden, for sharing your positive experience with Sebastian. "
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Hector Rodriguez

April 9, 2025

5  out of  5
rating by Hector Rodriguez
"Sebastian’s customer service was amazing !! Definitely 👍🏻"
We responded:
"Thank you, Hector, for sharing your positive experience with Sebastian. It's wonderful to hear that his customer service made such a great impression. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Luis Flores

April 4, 2025

5  out of  5
rating by Luis Flores
"Gracias por tu excelente trabajo con los cliente I por resolver mi problema hoy se te agradece muchas gracias yoanalis torres"
We responded:
"¡Muchas gracias por tu mensaje! 😊 Me alegra saber que tu problema fue resuelto y que recibiste un buen servicio. ¡Estamos aquí para ayudarte siempre que lo necesites!"
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Raynie Vira

March 31, 2025

5  out of  5
rating by Raynie Vira
"Haydee and everyone else very helpful, get things done and even open on Saturday too, very happy with theirs services."
We responded:
"Thank you, Raynie, for sharing your positive experience with us. It's wonderful to hear that Haydee and the team have been helpful and efficient in meeting your needs. We're glad our Saturday hours are convenient for you. Your satisfaction is important to us, and we appreciate your feedback."
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Yuleima Monten Rincón

March 24, 2025

5  out of  5
rating by Yuleima Monten Rincón
"Daniela excelente atención"
We responded:
"Gracias por compartir tu experiencia con nosotros. Nos alegra saber que Daniela te brindó una atención excelente. Estamos comprometidos a ofrecer el mejor servicio posible y comentarios como el tuyo nos motivan a seguir mejorando."
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Sylwia Rejman

March 24, 2025

5  out of  5
rating by Sylwia Rejman
"Ari provided excellent service. I was overpaying with different insurance company. She was able to get me way better coverage for my vehicle and condominium, for lower price. She was very knowledgeable and easily answered all my questions. I will be recommending Sate Farm to my family and friends."
We responded:
"Thank you, Sylwia, for sharing your experience with us. We appreciate your recommendation and are glad to have you as part of our State Farm family. If you have any more questions or need further assistance, feel free to reach out."
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Pablo Aranda

March 24, 2025

5  out of  5
rating by Pablo Aranda
"-I had an excellent experience working with Jair at State Farm! He went above and beyond by helping me after hours on a Saturday afternoon to ensure I could drive off with my new car fully insured. Then, he followed up on Monday to help me secure an even better rate. The entire process was smooth and stress-free, and I couldn’t be happier with the coverage and pricing he found for me. If you're looking for an insurance agent who genuinely cares and puts in the extra effort, I highly recommend Jair and his team. Thank you! -Tuve una excelente experiencia trabajando con Jair en State Farm. Él hizo todo lo posible al ayudarme fuera del horario laboral un sábado por la tarde para asegurarse de que pudiera salir con mi auto nuevo totalmente asegurado. Luego, me contactó el lunes para ayudarme a conseguir una tarifa aún mejor. Todo el proceso fue sencillo y sin estrés, y estoy encantado con la cobertura y el precio que me consiguió. Si buscas un agente de seguros que realmente se preocupe y se esfuerce al máximo, te recomiendo a Jair y su equipo. Gracias!"
We responded:
"Thank you so much for sharing your experience with Jair and our team. Your recommendation means a lot to us, and we're grateful for your trust in our services."
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Kola Kupoluyi

March 21, 2025

5  out of  5
rating by Kola Kupoluyi
"Excellent service. Every single one of those guys are highly professional, engaging and amiable. Highly recommended"
We responded:
"Thank you, Kola, for sharing your experience with us. It's wonderful to hear that our team provided you with professional and engaging service. Your recommendation means a lot, and we're glad to have met your expectations. We look forward to continuing to serve you in the future."
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Guillermo Martinez

March 18, 2025

4  out of  5
rating by Guillermo Martinez
"Muy amables y profesionales"
We responded:
"Gracias por compartir tu experiencia con nosotros. Nos alegra saber que encontraste nuestro servicio amable y profesional. Siempre estamos trabajando para mejorar y ofrecer la mejor atención posible. Apreciamos tus comentarios y esperamos poder seguir asistiendo con tus necesidades de seguros."
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Abigail pagan

March 18, 2025

5  out of  5
rating by Abigail pagan
"Ari provides exceptional service. Totally my fault, I’ve been paying full coverage for a car that has been sitting in the garage for about a year. Ari, was able to accommodate the change swiftly. Thank you for your service!"
We responded:
"Thank you, Abigail, for sharing your experience. It's great to hear that Ari was able to assist you efficiently with your coverage needs. We appreciate your trust in us and are always here to help with any adjustments or questions you might have. Your feedback is invaluable to us."
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Dilan Cuadros

March 14, 2025

5  out of  5
rating by Dilan Cuadros
"Gracias jair por su ayuda"
We responded:
"Nos alegra saber que Jair pudo ayudarte de manera satisfactoria. Apreciamos mucho tu comentario y nos motiva a seguir ofreciendo un servicio de calidad. Si necesitas más asistencia, estamos aquí para ayudarte."
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Juan Sebastian Areiza

March 14, 2025

5  out of  5
rating by Juan Sebastian Areiza
"Excellent services, they have provided solutions to all my requests."
We responded:
"Thank you, Juan Sebastian, for sharing your positive experience. It's wonderful to hear that our team has been able to provide solutions to all your requests. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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张子培

March 11, 2025

5  out of  5
rating by 张子培
"Very nice, really help us a lot"
We responded:
"Thank you for your kind words and for taking the time to share your experience. It's wonderful to hear that we were able to assist you effectively. Your satisfaction is our top priority, and we're glad to know we could help. If you have any more questions or need further assistance, feel free to reach out."
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Paulina Silva

March 1, 2025

5  out of  5
rating by Paulina Silva
"Over the past few weeks, I have been calling Tony at Statefarm (Dan de La Cruz office), with a myriad of questions and requests and then more questions. He’s guided me to making all the right decisions for my many needs, every step of the way. I felt compelled to write a review because the last time we spoke, I articulated something that in the moment felt very gratifying and felt worthy of sharing. I thanked Tony once again but this time added, “Every time we talk, it always feels like I’m talking to a friend!” It really really does! Thanks Tony!"
We responded:
"Thank you so much for sharing your experience with Tony at our office. We truly appreciate your kind words and are delighted to know that you feel like you're talking to a friend. Your feedback means a lot to us, and we're here to assist you with any future needs."
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Sebastian Montes De Oca

January 21, 2025

5  out of  5
rating by Sebastian Montes De Oca
"Dan and his team truly are the best ! Great at providing customer service and thoughtfully explaining every detail when it came to purchasing home and auto insurance . Def recommend"
We responded:
"Thank you, Sebastian, for your wonderful feedback! We're delighted to hear we provided you with excellent customer service and clear explanations for your home and auto insurance needs. Your recommendation means a lot to us."
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Debora Vann

December 28, 2024

5  out of  5
rating by Debora Vann
"When I first started with state farm I set up apartment insurance for my two daughters, I spoke to Mr.Dan .he took every good care of me he was very Patient and polite. Now I decided to take it a little further by adding my home and car with statefarm, I had the pleasure of working with miss. Haydee Very professional it didn't take long for her to to transfer my Home and car from Travelers statefarm .she went to work making sure everything was in place I like to give both a 5 star review Great customer service from both staff members. Thank you, State Farm. I am a happy camper.🚘🤗"
We responded:
"Thank you, Debora, for sharing your experience! It's wonderful to hear how me and Haydee have provided such excellent service. We're delighted that you chose to expand your coverage with us and that the transition was smooth. Your feedback is greatly appreciated, and we're thrilled to have you as part of our State Farm family!"
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Saijai Janeworakij

November 19, 2024

5  out of  5
rating by Saijai Janeworakij
"Jair is very good. He is quick and fast to respond. I would recommended."
We responded:
"Thank you so much for your kind words, Saijai! It's fantastic to hear that Jair was quick and responsive to your needs. Your recommendation means a lot to us!"
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Daniel Amaya

November 14, 2024

4  out of  5
rating by Daniel Amaya
"Muchas gracias Jair muy buena atención A mí me chocaron y me cumplieron con todo lo acordado"
We responded:
"Gracias por compartir tu experiencia, Daniel! Nos alegra saber que Jair te brindó una atención de calidad y que pudimos cumplir con todo lo acordado después del accidente. ¡Estamos aquí para ayudarte siempre que lo necesites!"
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Andre Brown

November 9, 2024

3  out of  5
rating by Andre Brown
"I was welcome with great customer service. And the agent Daniela knew her job."
We responded:
"Thank you for sharing your experience, Andre! It's wonderful to hear that you felt welcomed with great customer service and that Daniela's expertise stood out. We always strive to provide knowledgeable and friendly assistance. If there's anything specific we can improve on to make your next visit even better, we'd love to hear your thoughts!"
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Agnieszka wesolowski

October 4, 2024

5  out of  5
rating by Agnieszka wesolowski
"I had such a great experience at State Farm Insurance. The service was top-notch it was incredibly helpful. The whole team made the l process very easy . I highly recommend them for anyone in need of fast and efficient service. Five stars all"
We responded:
"Thank you so much for sharing your positive experience with us! We're delighted to hear that our team made the process easy and efficient for you. Your high recommendation means a lot to us, and we're glad we could provide the top-notch service you deserve!"
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delia moreno

September 17, 2024

5  out of  5
rating by delia moreno
"Thanks to “JAIR “ from State Farm in Niles who helped me get a better price on my auto and home insurance policies. Excellent service, patience and attention."
We responded:
"Thank you for sharing your experience, Delia! Jair's dedication to providing excellent service, patience, and attention is truly appreciated. We're delighted to hear you received a better price on your auto and home insurance policies."
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Lynn Cellak

September 14, 2024

5  out of  5
rating by Lynn Cellak
"I contacted my State Farm local office and requested some insurance cards as our were getting old and torn. I was greeted by a friendly, knowledgeable employee that couldn’t have been more helpful! Haydee couldn’t have been more pleasant to deal with. Thank you for taking care of my requests you are truly an asset for the De La Cruz State Farm office!!"
We responded:
"Thank you so much for sharing your positive experience! We're delighted to hear that Haydee was able to assist you with your insurance cards and provide such excellent service. Your kind words mean a lot to us, and we're glad to have you as part of our State Farm family!"